Payment & Shipping
Shipping and Payment Information at a Glance:
We ship all orders from Berlin and deliver within Germany as well as to selected international markets.
Shipping costs depend on the destination country and shipping method. For deliveries outside the EU, additional import duties, taxes, or other fees may apply.
We offer free shipping within Germany on orders over €150.00.
SHIPPING WITHIN GERMANY
DHL Standard · 1–3 business days · € 4.90 (DHL GoGreen)
UPS Standard · 1–3 business days · € 6.90
Delivery to a DHL Packstation
If you would like your order delivered to a DHL Packstation, simply select DHL as your shipping method during
checkout and use the following address format:
Sample address for delivery to a DHL Packstation
Max Mustermann
Post Number: 12345678
Packstation 123
12345 Sampletown
Please make sure that both the Post Number and the Packstation number are entered correctly to ensure your order is delivered without any issues.
Express Shipping Within Germany – Orders Placed Before 12:00 PM
UPS Express · € 14.90
UPS Express by 12:00 PM · € 16.90
UPS Express and UPS Express by 12:00 PM are delivered Monday through Friday only. Orders shipped on Fridays are generally delivered on the following Monday. No shipments are made on public holidays. Orders are processed and shipped on the next business day.
EUROPE
Switzerland, Netherlands, United Kingdom
DHL Standard · 4–6 business days · € 9.90 (DHL GoGreen) EU Member States
DHL Standard · 4–6 business days · € 19.90 (DHL GoGreen) Non-EU Countries
Switzerland, United Kingdom
UPS Standard · 2–3 business days · € 13.90
UPS Express · 1–2 business days · € 22.90
SWITZERLAND
We also ship to Switzerland. Please note that orders shipped outside the European Union may be subject to additional customs duties and import taxes.
These charges are imposed by the destination country and must be paid by the recipient.
No Shipping to Other EU Member States
We currently offer shipping within the European Union to Germany and the Netherlands. Shipping to other EU Member States is currently unavailable.
NORTH AMERICA
United States (USA), Canada, Mexico
DHL Warenpost International (up to 1 kg) · 5–10 business days · € 11.90 (DHL GoGreen)
UPS Expedited · 3–5 business days · € 19.90
UPS Express · 1–2 business days · € 24.90
REST OF THE WORLD (OUTSIDE THE EU)
Please note that return shipping costs are the responsibility of the customer. Please make sure to use a shipping service with tracking,
as we cannot accept liability for returns that are lost or do not arrive at our facility.
DHL Warenpost International (up to 1 kg) · 5–10 business days · € 12.90 (DHL GoGreen)
UPS Expedited · Parcels up to 2 kg · 3–5 business days · € 29.90
DELIVERY TIMES
Unless otherwise stated on the product page, delivery within Germany usually takes 2–5 business days.
For international orders, delivery typically takes 5–7 business days. For payments made in advance, the delivery period begins once your payment has been received.
Please note that deliveries are not made on Sundays or public holidays.
ACCEPTED PAYMENT METHODS
Payment Methods
We offer a range of secure payment options for a fast and easy checkout experience.
All payments are processed securely through Mollie to ensure the highest security standards.
- Apple Pay
- PayPal
- Credit Card
- Klarna Invoice
- Klarna Pay Now
- Bank Transfer (Pay by Bank)
The available payment methods will be displayed automatically at checkout.